The Arena and Convention Centre Liverpool (ACC Liverpool)
The Arena and Convention Centre Liverpool (ACC Liverpool) is a purpose built conference centre situated on the Albert Dock. It is the city’s landmark venue and plays a leading role in shining the spotlight on Liverpool.
The ACC is well located by land, air or sea with two international airports nearby and only 20 minutes from the UK motorway network. For further information on travelling here, please see our Accommodation and Travel page.
Please indicate any accessibility requirements that you have during the registration process so that we can ensure you do not encounter any problems onsite.
ACC Liverpool aims to provide a safe and enjoyable experience for all customers attending any event. ACC Liverpool is easily accessible for wheelchair users or those with specific access requirements
It is accessible via access ramps from both the city, car park and taxi drop off point. All steps have designated support railing for assistance and the entrance doors are double automatic door and are always staffed when an event is taking place. Lifts and accessible toilets are available throughout the building.
The below local taxi companies can provided wheelchair accessible vehicles. Please specify if you require wheelchair access on booking.
Davy Liver Ltd 0151 709 4646
E2A Cabs 0151 229 1066
Mersey Cabs 0151 298 1234 (credit card bookings), 0151 298 2222 (cash bookings)
Once inside the building, the Visitor Services desk features a fixed loop hearing system. An infra-red system is available in specific seating areas for conference use, a necklace can be collected from a member of ACC staff. In the case of an emergency, trained stewards at the ACC will assist any delegates with a hearing impediment to evacuate the building.
Service dogs are welcome at the ACC Liverpool. Please ensure that your assistance dog is clearly identifiable when entering the building to ensure that our Stewards are aware of their presence. Facilities for assistance dogs are available on request.
There are two permanent cloakrooms situated on the Galleria Level. Both have low desks for easy access. Cloakrooms are manned throughout the open periods of conference.
Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively, first aid assistance can be called to your location in the building.